Disclosure first: we build one of the apps below, Inactive-User Hygiene, so read this as a vendor's comparison and check the listings yourself. Every fact here comes from the public Marketplace listing pages as of September 2026, and the price column is the listed annual price at the 100-user tier, which is where most instances land. Prices change; the listing is the source of truth.
What the native route gives you
Before any app: the org directory export at admin.atlassian.com has a "last seen" column, and deactivating an account there is the only action that frees a license seat. That is worth doing once regardless of what you buy. Its limits are that "last seen" is org-wide rather than Jira-specific, and it is a manual sweep. Atlassian's own docs: deactivate a managed account.
The apps, side by side
| App | Vendor | Rating | List price, 100 users, per year | What it does |
|---|---|---|---|---|
| User Management for Jira (bulk and timed inactive users) | TechTime Initiative Group | 4.8 (25 reviews) | USD 1,000 | Bulk and scheduled deactivation from Jira, also for Data Center |
| User Management for Jira and Auto-deactivation | miniOrange | 5.0 (8 reviews) | USD 850 | Scheduler that deactivates inactive users automatically |
| Flexible User License | OSCi | 4.8 (22 reviews) | USD 1,000 | Automatically excludes inactive users from licensed groups |
| User/Group Export and License Optimizer | Aety admin apps | 4.9 (18 reviews) | USD 1,000 | User and group export with license optimisation views |
| User Management and License Optimizer | resolution | 4.4 (9 reviews) | USD 1,000 | Find and deactivate inactive users across Jira and Confluence |
| Inactive-User Hygiene | Katabarwa Labs | new listing | USD 700 | Read-only idle worklist from Jira activity; opt-in removal; Runs on Atlassian |
The questions that actually separate them
- What counts as inactive? Most apps use last login. Inactive-User Hygiene uses last Jira activity from issue history instead, because a user who logs in for Confluence still holds an idle Jira seat. Neither is wrong; know which one you are measuring.
- Does it deactivate for you? TechTime, miniOrange, OSCi, and resolution all automate deactivation or license-group removal on a schedule. Inactive-User Hygiene is report-first: the worklist is the product, and the only write is an opt-in, previewed removal of the users you confirm. If you want hands-off automation, pick one of the first group.
- Where does the data go? Inactive-User Hygiene is a Forge app with no external egress, eligible for Atlassian's Runs on Atlassian marker. Check each other listing's Privacy and Security tab for where it processes user data; several run on Connect with a vendor backend.
- Data Center too? TechTime and resolution cover Data Center. Ours is Cloud only.
- Price at scale. Tiers diverge sharply above 500 users. Run your exact user count through each listing's calculator before comparing anything else.
Where Inactive-User Hygiene fits
Choose it when you want a defensible list before anyone touches an account, measured on Jira activity rather than login, with the data never leaving your tenant. Choose one of the automation-first apps when your policy is settled and you want deactivation to just happen.
Related reading: How to find inactive Jira users and reclaim their licenses.
A version of this piece also appears on Atlassian Community: read it on App Central.
Written by Abaho Katabarwa at Katabarwa Labs. We build small, single-purpose Atlassian and Azure tools that run entirely inside your own tenant. Questions: support@llmgraph.ai.