1. These terms, and who they are between
These terms form an agreement between Katabarwa Labs Inc (“Katabarwa Labs”, “we”, “us”) and the person or organisation that installs or uses one of our applications (“you”). They apply to every application we distribute, including through the monday.com marketplace, the Atlassian Marketplace, Microsoft Azure Marketplace and AppSource, and AWS Marketplace. Installing or using an application means you accept these terms. If you are accepting on behalf of an organisation, you confirm you are authorised to do so.
2. The marketplace agreement comes first
Each application is bought, billed, and delivered through a marketplace operated by a third party (monday.com Ltd, Atlassian, Microsoft, or Amazon Web Services). That marketplace's own terms govern the transaction: pricing, taxes, payment, refunds, trials, and the mechanics of installing and uninstalling. Where these terms conflict with the marketplace's terms for those subjects, the marketplace's terms apply. We do not take payment directly and we cannot issue refunds ourselves; ask the marketplace.
3. Your licence
For as long as your subscription is active and you comply with these terms, we grant you a non-exclusive, non-transferable, worldwide right to install and use the application within your own accounts, for your own business purposes, on the plan you purchased. You may not resell, sublicense, or offer the application as a service to third parties; reverse engineer it except where that right cannot lawfully be excluded; remove attribution or licence notices; or work around a plan limit, metering, or licence check. We keep all rights we do not grant here, including all intellectual property in the application.
4. Acceptable use
Use the application lawfully and as documented. Do not use it to violate the platform's own terms, to send unsolicited messages, to gain access to data you are not entitled to, or to place load on our services or the platform beyond ordinary use of the features described in the listing. We may rate limit, suspend, or terminate access for serious or repeated breach, normally after notice where circumstances allow.
5. Your data
Our applications are built to run in your environment: either deployed into your own cloud account or tenant, or hosted on the platform's own infrastructure (for example monday code or Atlassian Forge), using an identity, token, or app permission that you grant and can revoke. They read only what they need to do the job described in the listing, keep state in the platform's own storage for your account, and send output only to destinations you configure. We do not sell your data and we do not use it to train models. Full detail, including the limited information we receive from the marketplace in order to transact and support you, is in our Privacy Policy, which forms part of these terms.
You are responsible for the content you process with the application, for the permissions you grant it, and for having the right to process that content.
6. Backups, restores, and destructive actions
Some of our applications write to, archive, or restore data in your account. Where they do, they preview the change first and act only on your confirmation, and any scheduled behaviour is one you configured. You remain responsible for your own backups and for reviewing a preview before confirming it. We are not liable for data you instruct the application to change, archive, or restore.
7. Third-party and open-source components
Applications may embed open-source components under their own licences, which continue to govern those components. Where an application is named after or embeds a third-party open-source project, that project's trademarks belong to their owners and the application is not endorsed by them. Platform features, APIs, and hosting belong to the platform operator and are subject to change by them.
8. Support and availability
Support is by email at support@llmgraph.ai, on business days, in English. We aim to acknowledge within one business day. We may change, improve, or discontinue features; where we discontinue an application we will give reasonable notice through the marketplace listing so you can export what you need. We do not promise uninterrupted operation: the platforms we build on set their own availability, maintenance windows, and API limits.
9. Warranty disclaimer
To the fullest extent permitted by law, the applications are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow certain exclusions, in which case those exclusions do not apply to you and nothing here limits rights you have as a consumer that cannot lawfully be waived.
10. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility. Our total liability arising out of or relating to an application is limited to the amounts you paid for that application in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.
11. Term and termination
These terms apply while you have the application installed or a subscription active. You may stop at any time by uninstalling the application and cancelling through the marketplace. We may terminate for material breach that is not cured within thirty days of notice, or immediately where the breach is unlawful or endangers the platform or other users. On termination your licence ends and you must uninstall; data held in the platform's storage for your account is removed by the platform's own uninstall process, and anything written to a destination you configured stays under your control. Sections 5, 9, 10, and 13 survive.
12. Changes to these terms
We may update these terms. The “Effective” date above reflects the current version, and material changes will be posted on this page before they take effect. Continuing to use an application after a change takes effect means you accept the updated terms; if you do not, uninstall and cancel.
13. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, and the state and federal courts located in Delaware have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property. If any provision is held unenforceable, the rest remains in force.
14. Contact
Katabarwa Labs Inc, support and legal: support@llmgraph.ai